If you buy atwww.backinuse.be, you do more than your bit to make it better​ society. Not only are there less precious and rapidly disappearing​​raw materials from our planet. We also ensure that your​purchase is converted into nature. For this we plant together with Natuurpunt and​Natagora trees to help our nature.

Buying refurbished is certainly reliable with us. All devices are up to date and have undergone a thorough inspection, hard reset, cosmetic upgrade and detailed testing with us before being sold. In addition, we provide a 12-month warranty on all devices.

You have a 12-month warranty on all our devices that we sell, from the moment the package is delivered to you. Moreover, you can easily extend your warranty by 12 months, subject to a surcharge that is stated on our webshop.

You can easily order via our webshop www.backinuse.beYou can make selections by using the search filters. In addition, you will find a detailed description for each device. This way you can easily compare with other devices or check whether the device meets your needs. Once you have made a selection, you can add it to your shopping cart and order.

Once you have made your selection and you confirm your order, you can choose from various secure payment methods. We guarantee extensive protection of your payment and your personal data in accordance with the GDPR legislation.

We accept ecocheques from Monizze and Edenred as a payment method. To take advantage of this, complete the following steps

• Complete your order and click on the shopping cart
• If desired, enter instructions or a VAT number and click Checkout
• Enter your contact details and address and choose MultiSafepay under Payment
• Click Pay Now
• You will see a menu with options for eco vouchers at the top, choose the eco voucher from your distribution company
• Follow the instructions and complete your payment

Not enough balance on your ecocheques card? Then you can also choose to complete the payment partly with eco checks and partly with another payment method. Follow the same steps for this. After the ecocheques transaction, you also indicate your payment card in the menu and complete the payment.

If it turns out that you regret your purchase, you can invoke your right of withdrawal as a consumer within a period of 14 days after delivery of your device. However, the device must not have been used. The procedure is simple. You fill in the contact form on our webshop with the reason for the return. Since you like we you have received a confirmation by e-mail, you can return your device. Be sure to consult the return policy that you can find on www.backinuse.be.

If you are a school, company or NGO, you can register on the webshop of www.backinuse.com on the appropriate tile “GO BIG”. We will then contact you as soon as possible.

All orders over 100 euro are free. If your purchase is less than 100 euros a shipping cost of 12 euro will be charged.

We will deliver your package within 5 working days after the order has reached us and you have received a confirmation email.

We only work with official suppliers, where the strictest standards are applied.

Is there a defect in your device and would you like to invoke your warranty rights? Then you can always return your device free of charge. To do this, you complete the online return form or request a return via info@backinuse.be . We will then send you a return label. If possible, please also send some photos or videos of the defect. This way we can immediately assess whether or not we can help you remotely.

If your device is defective and the warranty period has expired, our repair service can still try to repair your device. Fill in the online contact form on our webshop and we will contact you. If you decide to have your device repaired by us, our technicians will get to work for you. They will estimate the damage and inform you of the repair price. This way you can still decide whether you want the repair to continue or whether you prefer to buy another device www.backinuse.be.